Contact us

If you have any questions, we’re here to help.

Email is the quickest way to reach us. We are not always available to answer the phone, but please do leave us a voicemail and we will always be back in touch on the same working day.

Where we are

Simplespex Ltd

Maidstone Road




ME18 5HB

All mail sent to us must be sent via Royal Mail and we recommend using a tracked service.

Please note that all customer visits are
strictly BY APPOINTMENT only.

Leave us a message

01622 534555
and leave a message on our voicemail.

We will call you back the same day.

Via Social Media

Use this form to ask any questions, upload photos of your frame damage or upload your prescription

You will receive an automated reply after submitting the form to let you know that we have received your question.
If you do not receive an automated reply, please check your junk folder. If it is in your junk folder, our reply will also likely end up in there too.

Please enter a mobile number so we can send an SMS to inform you when we have replied to your query.
Please describe the damage to your frame (please upload a photo if you are able to), or explain your reglazing/lens/frame requirements.
Drop files here or
Accepted file types: jpg, jpeg, gig, png, pdf, Max. file size: 256 MB, Max. files: 3.

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