How to contact us

Where we are

Simplespex Ltd
Maidstone Road
Nettlestead
Maidstone
Kent
ME18 5HB

All mail sent to us must be sent via Royal Mail and we recommend using a tracked service.

Please note that all customer visits are
strictly BY APPOINTMENT only.

Leave us a message

Call
01622 534555
and leave a message on our voicemail.

We will call you back the same day.

You can also contact us via our Facebook page

Use this form to ask any questions, upload photos of your frame damage or upload your prescription

You will receive an automated reply after submitting the form to let you know that we have received your question.
If you do not receive an automated reply, please check your junk folder. If it is in your junk folder, our reply will also likely end up in there too.

Thank you

Name
First Last
Email*

Please enter your address carefully - you will receive a confirmation email of your question.
Phone
How can we help?
Appointment times

You must have an appointment in order to visit us.
Appointments are available during the following hours:

Weekdays: 5pm - 7pm
Saturday: 8am - 11am

Please specify a preferred time and date in the text box below and we will get back to you.
How would you prefer us to contact you?
- Email
- Phone
Sometimes our emails will go to a junk folder. If you provide a mobile number, we will also text you to say when we have replied to your message.
Your message - max of 500 characters*
Upload your prescription
Please use either PDF or JPEG files. File size to be no larger than 4MB
Accepted file types: pdf, jpg, jpeg, jpeg, jpg, pdf, pdf, Max. file size: 64 MB.
Upload photos for repair assessment
Drop files here or

Max. file size: 64 MB, Max. files: 3.
Maximum of 3 images
CAPTCHA
Opt-in
Your privacy is important to us. We would love to send you about one email per month outlining our latest offers and discount codes. If you are happy to receive these emails, please tick the box below.
- I am happy to receive emails from Simplespex Ltd
Name
This field is for validation purposes and should be left unchanged.

How to contact us

Where we are

Leave us a message

Use this form to ask any questions, upload photos of your frame damage or upload your prescription

Appointment times

Please share via the following platforms